About

VCU Parking and Transportation, a division of VCU Facilities Management, is an auxiliary unit consisting of various departments such as Operations, Enforcement, Special Events, Customer Service, Accounting, Fleet, and Transportation. With a team of over 100 employees, we cater to the parking and transit needs of more than 50,000 students, faculty, staff, and visitors on a daily basis.

Mission

To effectively manage a safe, reliable and sustainable parking and transit infrastructure for all students, faculty, staff and visitors in a growing metropolitan environment.

We accomplish this mission by:

• Providing responsive, prompt and courteous customer service;
• Ensuring all parking system and transit technologies remain user-friendly and easily attainable;
• Providing accessible, monitored, and well-maintained parking facilities;
• Keeping subscribers and visitors informed of any changes/impacts to service;
• Being responsive to the concerns of our impact on the business and citizen community and working together to develop synergetic solutions; 
• Consistently striving for improvement, quality assurance and innovative solutions to better meet the challenging needs of our users and community while operating in an urban environment.

Vision

To be recognized as a national leader in providing efficient parking and transportation solutions while serving as a model for excellence within the parking and transportation industry.

Awards & Recognition

• 2023, IPMI: Accredited Parking Organization(APO) with Distinction
• 2020, League of American Bicyclists, Gold level Bicycle Friendly University
• 2019, PRSA: Internal Communications: GRTC
• 2019, PRSA: Reputation Brand Management: High school graduations/Parking fee increase 
• 2017 LEEP Award, "Exemplary Higher Education Sector Parking Facility"