Frequently Asked Questions

Students

Where do I place my RFID permit?
How do I purchase parking?
What if I'll be driving an alternate vehicle for the day?
What if I need to cancel my permit?
What if I will need another permit?
I need assistance in the parking deck. Who can I contact?
Will my VCU permit interfere with my E-Z Pass tag?
I currently live off campus. Can I still purchase a decal to park overnight on campus?
I have a bike/scooter. Where can I park?
When am I able to park with my permit?
I need to change my vehicle information. How do I do this?
May I leave my vehicle in a parking facility while I am away for an extended period of time?
Is my RFID permit removable?
How do I register my bicycle on campus?
I think I lost an item on a RamRide/RamSafe bus. Who do I contact?

Faculty/Staff

I was recently hired at VCUHealth. What do I need to know?
How do I purchase parking?
What if I need to cancel my permit?
Will I have reciprocal parking?
I have a bike/scooter. Where can I park?
What are my parking permit payment options?
I have a disabled parking placard. Do I still need a parking permit?
How can I contact the Parking Office?
I think I lost an item on a RamRide/RamSafe bus. Who do I contact?

Visitors

My car was towed. Where can I find it?
I'd like to use one of your visitor decks when visiting the university. How can I purchase parking?
What type of payment is accepted at the pay stations?
I lost my entry ticket, what do I do?
What happens if I get stuck in the entry/exit lane?