Frequently Asked Questions

Students

How do I purchase parking?
What if I'll be driving an alternate vehicle for the day?
What if I need to cancel my permit?
What if I will need another permit?
I need assistance in the parking deck. Who can I contact?
My permit never arrived. What do I do?
I currently live off campus. Can I still purchase a decal to park overnight on campus?
I have a bike/scooter. Where can I park?
When am I able to park with my permit?
I need to change my vehicle information. How do I do this?
May I leave my vehicle in a parking facility while I am away for an extended period of time?
How do I receive motorist assistance?
How do I register my bicycle on campus?
I think I lost an item on a RamRide/RamSafe bus. Who do I contact?

Faculty/Staff

How can I contact the parking office?
I was recently hired at VCU. What do I need to know?
I was recently hired at VCU Health. What do I need to know?
How do I purchase employee parking?
What are my parking permit payment options?
What is reciprocal parking, and will I have it?
What if I'll be driving an alternate vehicle for the day?
How can I renew my monthly/quarterly permit?
What if I need to cancel my permit?
How do I receive motorist assistance?
I need immediate assistance in the parking deck. Who can I contact?
I have a bike/scooter. Where can I park?
I have a disabled parking placard. Do I still need a parking permit?
My permit never arrived. What do I do?
I think I lost an item on a RamRide/RamSafe bus. Who do I contact?
I am a department looking to purchase parking for my guest(s). How can I do this?

Visitors

I'd like to use one of your hourly parking facilities when visiting the university. How can I purchase parking?
What type of payment is accepted at the pay stations?
I lost my entry ticket, what do I do?
What happens if I get stuck in the entry/exit lane?
My car was towed. Where can I find it?