RamsLink 

Need an extra hand getting around campus? We've got it handled! 

RamsLink and How It Works

RamsLink provides point-to-point transportation during the academic semesters. Rides must be scheduled in advance via the Ride Pingo app and you must be picked up within the same boundaries as our RamSafe service offered during the overnight hours. 

• MPC Boundaries
• MCV Boundaries 

Riders must be registered prior to being able to use the RamsLink service. This can be done in four different ways: 

• Temporary Disability/Need - Submit the RamsLink Temporary Authorization Form. 
• Permanent Disability - If you have an ADA placard, please email it to commute@vcu.edu (** we need a clear image of the placard and the ADA wallet card if it is a VA placard). 
• Long-Term Disability (Student) - Register with SAEO (** SAEO will work with us directly once you are approved). 
• Long-Term Disability (Faculty/Staff) - Register with Equity & Access Services (** once approved, provide ADA agreement to us). 

NOTE: If you have an ADA placard, you automatically qualify to use RamsLink. You just need to submit an image of your placard and wallet card to commute@vcu.edu. 

Fall 2026 Semester Hours 

• Monday through Friday, 8:00 a.m. to 5:00 p.m. 
• Days Closed: September 7, November 3, November 25-27, and December 21-31 

Monday through Friday, the first pick-up is 8:15 a.m. and the last pick-up is 4:45 p.m. Customers can schedule rides as one-offs, recurring, or several at a time. 

Outside of 8:00 a.m. to 5:00 p.m., customers should utilize our RamSafe service if it is between the hours of 5:00 p.m. and 8:00 a.m., which is available 365 days per year. 

Rules of the Ride 

• A VCU ID card must be presented when boarding. 
• The driver may also ask to verify the last four digits of your phone number to verify the request. 
• Smoking is prohibited, including electronic cigarette use and/or vaping devices. 
• Pets are not allowed. Registered service animals, however, are welcome. 
• No alcohol (in open or closed containers) is permitted. 
• Food or drinks must be in a closed container. 
• Request changes should be made by calling the RamSafe dispatcher at 828-SAFE (7233). 
• Items transported on the bus should fit on a passengers' laps or between their legs to enable safe ingress and egress. 
• VCU Parking & Transportation and/or our vendor(s) reserve the right to deny transportation to any passenger if, based on the driver's judgement, the passenger demonstrates aggressive or dangerous behavior to the vehicle, driver, and/or other passengers. 

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