Parking & Transportation

RamSafe

Stuck on campus late at night? RamSafe is the point-to-point evening transportation service dedicated for VCU students, faculty and staff. The program provides safe and free transportation to on-campus locations and nearby residences and buildings within defined boundaries on the Monroe Park and MCV campuses. RamSafe operates 365 days a yearRoad closures and certain holidays may impact RamSafe's operating times; however, notifications will posted in advance.

VCU faculty, staff and students can access the RamSafe app through any Android or iOS app store. Requests are also accepted through the VCU Mobile app or at ramsafe.vcu.edu. Changes to requests should be made by calling the RamSafe dispatcher at 828-SAFE (7233).

For a step-by-step guide on how to use the app, download the following instructions: "How to use the new RamSafe app"

 View the RamSafe service areas: RamSafe Service Area- Monroe Park Campus and RamSafe Service Area- MCV Campus

 

RamSafe bus parked

 


 

Highlights of the RamSafe app:

  • Notifications: Drivers will notify you when they are about a block away, and again when they arrive at the pickup location. Notifications occur through the app and/or on your mobile device.
    • You must accept to receive notifications when prompted upon opening the platform and should have the app launched to take advantage of these features. 
    • Users who call 828-SAFE AND have installed the app as well as provided their eID to dispatcher for their "rider name" will receive notifications, tracking info., etc. through the app. Otherwise, notifications for all other users will occur via SMS.
  • Real time ETAs: Estimated arrival times are adjusted in real time; however, they are only estimates.
  • Enhanced tracking: You can track your driver when you are next in line to receive a pick up when you reserve online or through the app.
  • Accommodations: ADA and bike rack accommodations can be requested through the app.
  • Cancellations: In the event you need to cancel, you will be prompted to select a reason.
    • Please note, cancelling and resubmitting a request places the request at the bottom of the queue and does not provide a faster response time.

For feedback and/or questions regarding the RamSafe platform, call 828-SAFE (7233) or email ramsafe@vcu.edu. You can also submit feedback directly through the RamSafe app following completion of the ride. For ADA assistance, contact 828-SAFE (7233).

Faculty, staff and students on the MCV Campus should contact 828-WALK (9255) for MCV Campus transports.

Download Guest Pass
How to Schedule a Ride
Guest Policy/ Retrieve Guest Pass
Alternate RamSafe Pickup Locations
Rules of the Ride
Lost Items