Guidelines
The Virginia Debt Collection Act (Code of Virginia, §§ 2.2-4800 et seq.) requires that state agencies, including VCU, take appropriate measures to collect on all debt owed. To comply with this requirement, effective May 2, 2024, VCU Parking and Transportation will implement the following process for parking fines with a past due date of July 1, 2021 or later:
- Registered vehicle owners will receive email reminders 1, 4 and 22 days after the past due date (if VCU has an email on file) before a $10 late fee is assessed.*
- A $10 late fee will be issued 31 days after the past due date, and the first letter will be mailed to the registered owner of the vehicle. Registered owners will then have 30 days to settle their account (i.e., pay for the debt owed plus the late fee) before it is sent to a collection agency for collection on day 61.
- A second letter will be mailed to the registered owner 40 days after the past due date.
- A third and final notice of possible collection action will be sent to the registered owner 50 days after the past due date.
- On day 61, the unpaid citation will be turned over to a collection agency for collection.
**For existing citations exceeding 30 days, a $10 late fee has already been applied. You have a 30-day window to settle the citation(s) before it undergoes collection agency proceedings.
Should you have any questions or concerns regarding this update, please do not hesitate to contact VCU Parking and Transportation directly at (804) 828-7275 (PARK) or parking@vcu.edu. Additionally, you may elect to pay your outstanding debt online at https://vcu.t2hosted.com/Account/Portal.
VCU Parking and Transportation provides parking and transportation services for approximately 50,000 students, faculty, staff and guests daily. Operating as an auxiliary unit, managed by VCU Facilities Management, VCU Parking and Transportation. employs more than 80 full-time, part-time, and student workers, divided into the following sub-units: parking operations, special events, accounts management, accounting, and transportation and fleet. The purpose of this policy is to stipulate the parking requirements, allocation, regulations, enforcement protocol and safety guidelines for individuals who operate a motor vehicle on VCU’s campuses and/or utilize VCU transportation services. Additionally, this policy serves to outline the full operational guidelines for the department.
The operation of motor vehicles on the campuses of VCU is a privilege granted by the university. This privilege is extended to faculty, staff, students and authorized visitors to the campus, conditioned, in part on compliance with this policy. Noncompliance with this policy as well as the laws of the Commonwealth of Virginia may result in disciplinary action, including but not limited to a warning or citation, the loss of parking or riding privileges and in serious cases, referral to the Dean of Students office, the Office of Public Safety, or the Human Resources department.
VCU supports an environment free from retaliation. Retaliation against any employee who brings forth a good faith concern, asks a clarifying question, or participates in an investigation is prohibited.
The director for VCU Parking and Transportation and designated VCU Parking and Transportation employees are authorized to enforce these procedures and regulations in the interest of safety.
Who Should Know These Guidelines
All members of the university community, to include faculty, staff, students, and visitors to the university are responsible for knowing this policy and familiarizing themselves with its contents and provisions.
Specifics and Procedures
Virginia Commonwealth University, the Commonwealth of Virginia, and agents of VCU or the Commonwealth do not assume responsibility for any vehicle or its contents when parked on University property. The University and the Commonwealth do not assume responsibility for damage to vehicles that are booted, immobilized, or towed due to violations incurred or as a result of other policy violations. Any vehicle damaged while parked in a VCU parking facility must file a report with VCU Police Department before leaving the premises.