Citations

The Virginia Debt Collection Act (Code of Virginia, §§ 2.2-4800 et seq.) requires that state agencies, including VCU, take appropriate measures to collect on all debt owed. To comply with this requirement, effective May 2, 2024, VCU Parking and Transportation will implement the following process for parking fines with a past due date of July 1, 2021 or later:

1. Registered vehicle owners will receive email reminders 1, 4 and 22 days after the past due date (if VCU has an email on file) before a $10 late fee is assessed.*
2. A $10 late fee will be issued 31 days after the past due date, and the first letter will be mailed to the registered owner of the vehicle. Registered owners will then have 30 days to settle their account (i.e., pay for the debt owed plus the late fee) before it is sent to a collection agency for collection on day 61.
3. A second letter will be mailed to the registered owner 40 days after the past due date.
4. A third and final notice of possible collection action will be sent to the registered owner 50 days after the past due date.
5. On day 61, the unpaid citation will be turned over to a collection agency for collection.

**For existing citations exceeding 30 days, a $10 late fee has already been applied. You have a 30-day window to settle the citation(s) before it undergoes collection agency proceedings.

Should you have any questions or concerns regarding this update, please do not hesitate to contact VCU Parking and Transportation directly at (804) 828-7275 (PARK) or parking@vcu.edu. Additionally, you may elect to pay your outstanding debt online at https://vcu.t2hosted.com/Account/Portal.

Individuals with three or more unpaid parking fines on their parking account may have their vehicle immobilized (booted), regardless if that specific vehicle has three or more citations attached to it. 

• Vehicles identified while on university property will be booted, and the owner will be required to pay all outstanding parking penalties and fines before the boot will be removed. Additionally, a boot removal fee will be assessed.
• During office hours, all fines may be paid with cash, money order, credit card, or certified check. If a vehicle remains booted after VCU Parking and Transportation closes, owners may pay all of the associated penalties online. Following successful payment, VCU Parking and Transportation will remove the boot. If non-payment occurs, the vehicle is eligible to be towed at the owner's expense.

After payment, please contact the VCU Enforcement Officer at 971-0540 to have your boot removed. 

Individuals with unpaid parking fines may have their vehicle immobilized.

• Accounts with three or more unpaid parking citations or citations totaling more than $100 will be subject to immobilization (boot/tow).
• Vehicles identified while on university property will be booted and the owner will be required to pay all outstanding parking penalties and fines before the boot will be removed. Additionally, a boot/tow removal fee will be assessed. During office hours, all fines may be paid with cash, money order, credit card, or certified check. Vehicles that remain booted after VCU Parking and Transportation closes will be towed at the owner's expense, and all fines must be paid prior to the vehicle being released from immobilization or impoundment.
• The university reserves the right to tow vehicles at the owner's expense from areas designated as tow zones, reserved spaces not designated for the vehicle, situations that present a hazard or impede the normal and/or emergency operations of the university, or are parked in unassigned areas without notice to the owner. After towing a vehicle, VCU Parking and Transportation will notify VCU Police of the vehicle's location.

Any person who has been issued a parking ticket may file an appeal online provided that no more than five (5) calendar days have elapsed since the issuance of the ticket.

• VCU Parking and Transportation’s appeals officer will investigate to determine whether or not a violation has occurred and if there were significant mitigating circumstances surrounding the alleged violation to warrant excusing the fine.
• The appeal will be entered into the computer system, and the billing process will be halted until a decision is made.
• The appeals process is an administrative process; therefore, a hearing will not be conducted.
• Appellants will be notified via email of the judgment within five to seven business days.
• The decision by the appeals officer is final and binding with VCU Parking and Transportation.
• If an appeal request is denied, appellants have five (5) calendar days from the issuance of the denial email to pay the fine and will become boot-eligible.
• Parking citations not paid within thirty (30) calendar days will become past due and a late fee of $10 will be assessed.

Any person who has been issued a parking ticket may file an
appeal online, provided that no more than five (5) calendar days have elapsed since
the issuance of the ticket.

• VCU Parking and Transportation’s appeals officer will investigate to determine
  whether or not a violation has occurred and if there were significant mitigating
  circumstances surrounding the alleged violation to warrant excusing the fine.
• The appeal will be entered into the computer system and the billing process
  will be halted until a decision is made.
• The appeals process is an administrative process; therefore, a hearing will not
  be conducted.
• Appellants will be notified via email of the judgment within five to seven
  business days.
• The decision by the appeals officer is final and binding with VCU Parking and
  Transportation.
• If an appeal request is denied, appellants have five (5) calendar days from the
  issuance of the denial email to pay the fine and will become boot-eligible.
• Parking citations not paid within thirty (30) calendar days will become past due
  and a late fee of $10 will be assessed. 

Citation fees

$20.00            Improper Display

$25.00            More Than One Space

$35.00            After Hours/Expired Pay Station

$35.00            Failure to Display Permit

$35.00            Exceed Posted Time Limit

$35.00            Parked in Prohibited Zone/Space/Lot

$35.00            Blocking Drive Lane/Space

$50.00            Unauthorized Parking in D Deck

$50.00            Tailgating

$200.00           Parked/Blocking ADA Space

$300.00           Forged/Altered Permit

$300.00            Unauthorized Use of a Permit

Payment for a citation: Citations can be paid online, via mail or in person at a VCU Parking and Transportation accounts management office.

• Fines can be paid online at https://vcu.t2hosted.com/Account/Portal
• Fines can be paid in person to the VCU Parking and Transportation office.
• Fines can be mailed to the VCU Parking and Transportation Office at Box 980235, Richmond, VA. 23298. If payment is mailed, payees must include the citation number on the memo line of the check.
• Payment may be made with cash, check, Visa, MasterCard, Discover, AMEX, money order or certified check. Checks and money orders should be made payable to VCU Parking and Transportation.

Late payment: Parking citations not paid within thirty calendar days of the issuance date become past due, and a late fee will be assessed. Parking citations not paid within thirty days (30) may be turned over to a collection agency.

Late payment: Parking citations not paid within thirty calendar days of the issuance date become past due, and a late fee will be assessed. Parking citations not paid within thirty days (30) may be turned over to a collection agency.

Unpaid parking citations: Individuals with three or more unpaid parking fines on their parking account may have their vehicle immobilized (booted), regardless if that specific vehicle has three or more citations attached to it. 

• Vehicles identified while on university property will be booted, and the owner will be required to pay all outstanding parking penalties and fines before the boot will be removed. Additionally, a boot removal fee will be assessed.
• During office hours, all fines may be paid with cash, money order, credit card, or certified check. If a vehicle remains booted after VCU Parking and Transportation closes, owners may pay all of the associated penalties online. Following successful payment, VCU Parking and Transportation will remove the boot. If non-payment occurs, the vehicle is eligible to be towed at the owner's expense.